Returns & Exchanges
At CustomStickers, we want you to be completely satisfied with your order, which is why we offer a 30-day return window for all non-customized products and a quality guarantee on all bespoke orders. If your items arrive damaged or don't meet our strict quality standards, we will provide a full refund or a free reprint immediately.
Initiate Your Request
Log in to your account and navigate to your order history to select the items you wish to return or report for quality issues.
Submit Quality Photos
For custom orders with defects, upload clear photos of the stickers to our support portal so our design team can verify the production error.
Pack and Label
Place the unused stickers in their original packaging and attach the prepaid shipping label provided by our customer service team.
Receive Refund or Reprint
Once we receive your return or approve your claim, your refund will be processed to your original payment method within 5-7 business days, or your new stickers will be sent to production.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing